How Can We Help You?
Our dedicated support team is here to assist you with account issues, billing questions, technical support, or any feedback about your NurseNotesPro experience.
Email Our Support Team
contactnursenotespro@gmail.comBilling & Subscriptions
Questions about pricing, upgrades, cancellations, or payment issues
Account & Library
Help with your account, saved study guides, or library management
Technical Support
Technical issues, bugs, or feature requests for the platform
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Email us and we'll be happy to help!
How do I cancel my subscription?
You can cancel your subscription anytime by going to Settings > Billing and clicking 'Manage Subscription', or email us for assistance.
Where can I find my generated study guides?
Your study guides are saved in your personal library. Access them by clicking 'My Library' in the navigation bar or visiting /dashboard/library.
What's included in each subscription tier?
Visit our Pricing page to see detailed comparisons of Free, Basic, Standard, and Premium tiers, including AI generation limits and features.
What does 'Clinical Judgment (Evaluation)' mean in the Premium Tier?
This refers to the cognitive complexity of the questions generated, not a grade of your performance. While Free and Basic tiers focus on fact-recall and simple application, the Premium tier utilizes advanced AI to generate Next-Generation NCLEX (NGN) style questions. These questions require the 'Evaluation' level of Bloom's Taxonomy—the highest tier of nursing logic. You won't just be asked 'What is this drug?'; you'll be forced to prioritize care, anticipate complications, and evaluate the effectiveness of nursing interventions in complex clinical scenarios. It is the ultimate training ground for the NGN Clinical Judgment Measurement Model (NCJMM).